Solution of this problem is not included in this article. Unfortunately.
STORY:
Once upon a time I decided that it is the right time to start to play with the MS Dynamics CRM. I've installed new W2003 Server virtual machine, SQL 2005, CRM 4 and MS Office 2003. Everything works nice, web client and outlook CRM client too.
So I tried to create new virtual machine for CRM 2011. I've installed W2008 Server R2, SQL 2008, MS Office 2013 and CRM 2011, applied all SPs.
The first - clear CRM 2011 (without rollups, I don't know if there is some rollup which supports the Office 2013) doesn't support the Office 2013. So I uninstalled them and installed Office 2003. Everything was fine.
I started to study some MS course (Introduction to MS Dynamics 2011) and I found out that the Word 2010 should be better for Mail merging. I uninstalled the Office 2003 and installed the Office 2010. Then I uninstalled the CRM client and installed it once more.
Unfortunately Outlook 2010 crashed with enabled CRM Client add-in. So I uninstalled whole CRM Server and did whole new installation of the CRM Server and the CRM Outlook Client. It didn't help. Outlook was still crashing.
I uninstalled the Office 2010 and installed the Office 2007. Client was reinstalled too. Outlook hadn't crashed anymore but it was unable to connect to the CRM Server. It got stuck on information "CRM is trying to connect". I tried google but there was no useful solution. Nothing worked for me. I thought: Danny, the Office 2003 worked before, try it.
But still it was not possible to connect to the the CRM Server from the Outlook 2003. Still connecting message. Web client worked fine.
Next step was remove that virtual machine. Currently I am installing brand new virtual machine .o)
UPDATE:
I've configured new virtual machine. Order of installation - W2008 Server R2 64bit, Active directory, Office 2010, SQL Server 2008, CRM Server 2011, CRM Client for Outlook. Now it works. It's little freaky.
SUMMARY:
Unfortunately nothing helped me. Only the re-instalation of the whole environment.
UPDATE:
I've configured new virtual machine. Order of installation - W2008 Server R2 64bit, Active directory, Office 2010, SQL Server 2008, CRM Server 2011, CRM Client for Outlook. Now it works. It's little freaky.
SUMMARY:
Unfortunately nothing helped me. Only the re-instalation of the whole environment.
